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Tonfon, Customer Superior
There are a number of advantages in the ýÿtechnologyýÿ that Tonfýÿn will employ with their telephone service that allows them to provide you a lower cost product. Internet technology means Tonfýÿn can send your telephone call to the USA a lot cheaper than TCC, the call can likewise be sent around the world from the USA a lot cheaper than TCC sending it directly. Tonfýÿnýÿs costs are cheaper, and from day 1 they promise to make your calls cheaper. They can go lower in their price, but let them pay their expenses first.
All circuits are busy is a common problem with TCC, especially on Motherýÿs Day, Christmas, and New Yearýÿs Day. Tonfýÿnýÿs technology allows them to increase the number of international lines ýÿas needed.ýÿ This means that since everyone calls during the days above, and not so much during other parts of the year, Tonfýÿn can increase their service for just that period of the year. Now I can talk to mum in Australia on the first dial, instead of the 100th dial. TCC just sets the same number of lines for the whole year, the same lines for when it isnýÿt busy and when all lines are busy.
Will this technology leap make Tonfýÿn more viable as a business than other ventures by the Royal Family in Tonga? It should, but remember that business is about people dealing with people and even the church in Tonga has problems at this service industry.
Tonfýÿn/Shoreline is trying very hard to improve their image and their service. Some people hate them, and others love their pricing and service. Will TCC respond with better service, pricing ? Competition has hit our shores and we will soon find the answers to these questions
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- Tagged As :
- Shoreline Group of Companies
- TCC
- Tonfon
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